Privacy Policy
At CHIVATARA Collection, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs)
Personal Information We Collect
When you visit our website or make a purchase, we may collect personal information including :
- Your name
- Email address
- Billing and shipping address
- Phone number
- Payment details (process securely via third-party providers)
- Order history and customer enquiries
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We only collect information necessary to provide our products and services.
How We Use Your Information
Your personal information may be used to :
- Process and fulfil orders
- Communicate with you about your purchase or enquiries
- Provide customer support
- Improve our website, products, and services
- Send updates or marketing communications (only if you have opted in)
Marketing Communication
We do not sell or rent your personal information.
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Your information may be shared only with trusted third parties where necessary, such as :
- Payment processors
- Shipping and logistics providers
- Website and e-commerce service providers
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These parties are required to handle your information securely and only for the purpose of providing their services.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. All payment transactions are processed through secure, encrypted platforms. However, no method of transmission over the internet is completely secure.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve functionality and understand how visitors interact with our site. Cookies do not identify you personally and can be disabled through your browser settings.
Accessing or Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete.
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To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at :
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Email : info@ChivataraCollection.com